The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Amenities!
“The towels and shower items were of high quality, adding a touch of luxury to my stay.” view full review
Charming Decor!
“I absolutely loved the mirrored wall in my room; it really opened up the space and made it feel elegant.” view full review
Cultural Exploration!
“Exploring the lobbies and historic decor felt like stepping into a museum, making my stay even more nice.” view full review
Comfortable Sleep!
“The bed was exceptionally comfortable, ensuring I had a restful night's sleep after a busy day.” view full review
General
Non-smoking property
Free Wi-Fi
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine
Gift/Newsstand
Vending machines
Multilingual staff
Sports & Fitness
Fitness centre
Services
Paid valet parking
Bell staff/Porter
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
In-room safe
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities
Bathroom
Towels
Free toiletries
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
202 North Central Avenue,
Phoenix,
Arizona,
United States,
85004,
Arizona
Map view
202 North Central Avenue,
Phoenix,
Arizona,
United States,
85004,
Arizona
City landmarks
401 E Jefferson St
Chase Field
880 m
Museum
Heard Museum
2.5
km
Museum
Arizona Science Center
910 m
Museum
Children's Museum of Phoenix
1.1
km
201 East Jefferson Street
Talking Sticks Resort Arena
620 m
Library
Burton Barr Central Library
1.6
km
Museum
Phoenix Art Museum
2.1
km
Garden
Japanese Friendship Garden of Phoenix
1.5
km
Museum
Arizona Capitol Museum
2.1
km
815 N 2nd St
FilmBar
780 m
Church
Saint Mary's Basilica
660 m
Park
Margaret T Hance Park
1.3
km
139 N 6th St Heritage Square
The Rosson House Museum
810 m
115 N 6th St
Heritage Square Phoenix
730 m
600 E Washington St Arizona Science Center
Dorrance Planetarium
770 m
Square
Wesley Bolin Memorial Plaza
2.3
km
Museum
Cutler Plotkin Jewish Heritage Center
1.4
km
801 North 2nd Street
Antique Sugar
770 m
Nearby
Downtown Phoenix
Copper Square
300 m
Museum
Wells Fargo History Museum
310 m
Museum
Phoenix Police Museum
380 m
Event hall
Phoenix Convention Center & Venues
480 m
Mall
CityScape Phoenix
290 m
Gallery
Arizona Latino Arts and Cultural Center
270 m
Park
Phoenix Civic Space Park
400 m
Mall
Arizona Center
450 m
Park
Patriots Square Park
320 m
Night club
Club Luxx
310 m
125 W Washington St
Old Courthouse
350 m
Public Building
Superior Court South Court Tower
580 m
Restaurants
Even Stevens
200 m
21 W Van Buren St
Detroit Coney Grill
180 m
16 W Adams St
Duck And Decanter
250 m
1 N Central Ave
Pizza Studio
290 m
11 W Washington St Suite 120
Chipotle Mexican Grill
380 m
11 W Washington St Suite 140
Jimmy John's
290 m
11 W Washington St Ste. 175
Potbelly Sandwich Shop
360 m
1 East Washington Street Suite 170
Five Guys
420 m
50 W. Jefferson Street Suite 180
Hsin Cafe
550 m
120 E Taylor St
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient Location
Friendly Service
Dining Improvements
Lacking Customer Needs
6.8/10
Nice
Rooms
6.9
Location
8.1
Service
6.6
Dining
6.3
Guest reviews
6.8/10
based on 15 reviews
7.5
7.5/10 based on 127 reviews
Terry
United Kingdom,
May
2024
6.6/10
My stay at the hotel was a mixed experience. The rooms were clean but a bit small, and the surroundings felt a bit eerie and unsettling. On a positive note, the service was very courteous and helpful. However, the location was not ideal, lacking some customer needs despite being close to downtown. The dining experience had its flaws, with noise from neighboring rooms distracting from the meal. Overall, the facilities were acceptable but not exceptional given the quality of the rooms and installations.
Rooms
7.0
The rooms were clean but a tad small.
Service
8.0
The service was very courteous and helpful.
Location
5.0
The location was not ideal, lacking customer needs, despite being close to downtown.
Dining
6.0
The dining experience was disrupted by noise from neighboring rooms.
Facilities
7.0
The facilities were acceptable but not exceptional given the quality of the rooms and installations.
Joe
United States,
May
2024
8.0/10
My stay at this hotel was fantastic! The rooms were comfy and simple, although they lacked a few amenities like a mini fridge and microwave. Despite that, it was worth the premium for the experience. The service was overall great, with some delays at the front desk but very accommodating and friendly staff. The location was perfect for exploring downtown Phoenix, with only a minor issue of surrounding high rises blocking some sun. The dining experience had a few noise issues but provided tasty options. The facilities were good overall.
Rooms
8.0
The rooms were comfy and simple, but lacked some key amenities.
Service
8.0
The hotel staff was accommodating, friendly, informative, and helpful. However, there were some delays in completing tasks.
Location
9.0
The hotel is situated in the heart of downtown Phoenix, making it convenient for exploring.
Dining
7.0
The dining experience had some noise issues but offered tasty choices.
Facilities
8.0
The facilities were good overall.
Sandra
United Kingdom,
May
2024
8.0/10
The hotel is located in the heart of downtown Phoenix, which is great if you're attending an event at the Talking Stick Resort Arena. The rooms are spacious, clean, and very quiet, perfect for a good night's rest. The service was top-notch, with Ben, the manager, even sending us a bottle of wine. However, the dining experience could be slightly improved. The location is convenient for exploring Downtown, but some customer needs were lacking. Overall, the hotel has character and offers a pleasant stay.
Rooms
8.0
The rooms were big, clean, and provided a very quiet environment for a good rest.
Service
9.0
The staff was very kind and helpful, with special thanks to Ben, the manager, for the thoughtful gesture of sending us a bottle of wine.
Location
9.0
Situated in the heart of downtown Phoenix and within walking distance to the Talking Stick Arena, the location is ideal for those attending events at the arena.
Dining
7.0
The dining experience had some room for improvement, but the hand-cut beef tartare was a standout dish.
Facilities
7.0
The hotel's facilities were considered pretty standard, and some additional amenities could enhance the overall guest experience.
Convenient Location
Dining Improvements
Clarence
United States,
April
2024
6.8/10
I stayed at this hotel for my 29-day, 5,600-mile trek across the country, visiting Historic Hotels of America. The location was excellent, making it walkable to our conference and many restaurants. However, the run-down condition was a downside. The dining experience was enjoyable, but the noise from neighboring rooms was a bit bothersome.
Rooms
7.0
I could hear all the neighbors, and the street noise on weekend nights disturbed my sleep. The room faced the road.
Service
6.0
The staff told us the room was handicap accessible, but they couldn't honor the Groupon rate we had booked and paid for. The bell staff and porter were helpful, but we had to pay for valet parking.
Location
8.0
The hotel's location in downtown Phoenix was in the center, making it easy to explore the city and take the Light Rail into Tempe.
Dining
7.0
The noise from other rooms and the hallway detracted from the dining experience. I had some salmon in the restaurant.
Facilities
6.0
The hotel's facilities were adequate but showed signs of wear and tear.
Convenient location
Noisy rooms
Alfred
United States,
February
2024
7.4/10
The hotel rooms were spacious and historically narrow, allowing for a quiet and restful stay. However, the early departure waiver was required upon check-in. The service was friendly during shift exchanges but a guest's reservation mistake was strongly reprimanded. The location was fantastic for accessing the Talking Stick Resort Arena and nearby restaurants, but noise disruptions were noted. The dining experience was hindered by noise from neighboring rooms. The facilities were adequate, though some noise disturbances may occur.
Rooms
8.0
The rooms next to me and in the hallway were big and clean, perfect for a good night's sleep in a quiet environment.
Service
7.0
I found the service to be nice generally, but I witnessed a guest being reprimanded for a reservation error.
Location
9.0
The hotel's location was excellent, particularly for events at the Talking Stick Resort Arena and close proximity to restaurants, but noise disturbances were present.
Dining
6.0
Although the restaurant offered decent food, the noise from adjacent rooms affected the dining experience.
Facilities
7.0
The facilities were sufficient for my needs, but noise disruptions were a drawback at times.
Phil
United Kingdom,
February
2024
7.0/10
The hotel has a great downtown location, situated in the heart of Phoenix, making it convenient for tourists and business travelers alike. The rooms feel a bit dated, and the noise from the rooms and hallway can be bothersome at times. The hotel could enhance the TV channels by including global news channels for a more diverse viewing experience.
Rooms
7.0
The rooms feel a tad dated, and noise from adjacent rooms and the hallway can be distracting.
Service
6.0
The staff took their time with personal conversations, showing a friendly attitude, but the service quality could be improved for better guest experience.
Location
9.0
The location is excellent, just two blocks from the convention center and close to Talking Stick Resort Arena, making it ideal for visitors attending events or conferences.
Dining
6.0
The dining experience was average, but improvements could be made in noise insulation from adjacent rooms and the hallway.
Facilities
7.0
The hotel offers necessary facilities, but there is room for enhancements to elevate the guest experience.
Derek
United States,
January
2024
7.4/10
I had a comfortable stay at this hotel despite a few downsides. The room was cozy, but on the smaller side along with the bathroom, yet it was worth paying a bit more for it. The service was mostly good, although I did experience some inconvenience due to the unavailability of the manager, ramping up my stress levels as parking options were limited. The location was very convenient, allowing easy exploration of the city and access to various amenities. The dining experience had its drawbacks with noise disturbances, but the facilities were satisfactory overall.
Rooms
8.0
The room was very comfortable despite its small size and the bathroom was a bit compact, but it was worth paying a premium for.
Service
7.0
The service provided was good overall, but the absence of the manager caused some stress, especially considering the inconvenience of parking options.
Location
9.0
The hotel's location was very central, making it easy to explore the city, attend my conference, and enjoy nearby restaurants. However, there were some noise disturbances during my stay.
Dining
6.0
I had mixed feelings about the dining experience; while the restaurant had its drawbacks with noise from neighboring rooms, the cereals provided were decent.
Facilities
7.0
The facilities were satisfactory, but some noise disturbances affected the overall experience.
John
United Kingdom,
January
2024
7.4/10
The hotel offers comfortable rooms despite being a bit dated, but noise from the street can disturb sleep on weekends. The absence of certain amenities like a mini fridge and microwave is noticeable. The downtown location is perfect for accessing conferences and restaurants, close to the convention center. Dining could be noisy due to thin walls. Overall, a decent value for the price.
Rooms
7.0
The room, while dated, was comfortable with essential furniture and a Queen size bed, lacking amenities like a mini fridge and microwave.
Service
8.0
Location
9.0
The hotel's downtown location is perfect for attending events and exploring restaurants, very close to the convention center.
Dining
6.0
Dining could be noisy due to thin walls, affecting the overall experience.
Facilities
7.0
Facilities were standard with paid valet parking and bell staff/porter services.
convenient location
noisy dining
Don
United States,
December
2023
6.4/10
My stay at the hotel had its highs and lows. The location was perfect for attending events at Talking Stick Resort Arena and exploring downtown Phoenix. The room, although a bit small and cold, faced the road, leading to some noise disruptions on weekend nights. The service was a mix of helpfulness and rudeness, especially when dealing with the booking rates. Despite these drawbacks, the hotel's central location and walkable distance to attractions were convenient.
Rooms
6.0
The room I stayed in was on the small side and a little cold. Unfortunately, the street noise on weekends made it hard to sleep well.
Service
5.0
The service had its ups and downs. While some staff members were helpful, others were rude and made booking issues unpleasant.
Location
8.0
The location of the hotel was fantastic for attending events at Talking Stick Resort Arena and exploring downtown Phoenix. However, the surrounding high rises blocked some sunlight.
Dining
6.0
The dining experience in the restaurant was average. Unfortunately, noise from neighboring rooms could be heard during meals.
Facilities
7.0
The hotel's facilities were decent, but not outstanding. The historic register and downtown location added charm but did not compensate for other shortcomings.
David
United Kingdom,
November
2023
6.0/10
The hotel is located in downtown Phoenix, Arizona, in the center of metropolitan Arizona history, just two blocks from the Convention Center. It offers a convenient location with walkable access to nearby restaurants. While the surrounding high rises block some sun, the center of downtown Phoenix can be a bit noisy with laughing neighbors.
Rooms
7.0
Although the rooms faced the road, they were very small but clean and featured essential amenities like a Queen size bed, a vanity desk with a chair, two side tables with lamps, a corner table with a chair, and a huge entertainment hutch with a flat-screen TV.
Service
5.0
The service was a bit of a letdown as we were told to call Groupon directly after booking to sort out pricing issues. Some staff members strongly reprimanded us for expecting the Groupon rate and offered available rooms at a higher 'discounted rate'. However, the bell staff and porter were efficient, and paid valet parking was a convenient option.
Location
6.0
The location is central and walkable, but the building's run-down condition and neighboring noise can detract from its charm.
Dining
6.0
The dining experience was mixed. While the restaurant ambiance may have been spoiled by noise from adjacent rooms and the hallway, the corn flakes were a decent option for breakfast.
Facilities
6.0
Facilities were adequate, but the noise from neighboring guests could disturb the experience. Some areas showed signs of wear and tear.
Convenient Location
Run-Down Building
Francis
United Kingdom,
September
2023
7.4/10
The hotel, with historic features, offers narrow rooms that lacked a mini fridge, microwave, accessible electrical outlets, a room safe, and cable TV. We had to sign an early departure waiver for 100% refund, which was a unique process. The location was perfect in downtown Phoenix, making it easy to explore the city and take the Light Rail into Tempe. However, the pitch of water coming out of the shower was an issue.
Rooms
7.0
The rooms with historic features were narrow and lacked essential amenities like a mini fridge and microwave. However, they had a unique charm.
Service
6.0
The staff was incredibly helpful, but there were issues with honoring online rates and communication regarding bookings.
Location
9.0
The hotel's location in downtown Phoenix was perfect for exploring the city and accessing the Light Rail to Tempe. Walking distance to the conference and various restaurants.
Dining
7.0
The dining experience had some noise issues from neighboring rooms and the hallway. The croissants were enjoyable.
Facilities
8.0
The facilities were functional, but the issue with the shower's water pitch affected the overall comfort.
Samuel
United Kingdom,
August
2023
6.8/10
My stay at the historic hotel was quite interesting. The standard-sized rooms felt cozy and had a narrow layout, typical of a place with such a rich history. The discounted rate of $130 was a steal, considering the unique atmosphere.
Rooms
7.0
The rooms were pretty standard in size, reflecting the historic charm of the hotel. The narrow layout was expected and added to the character.
Service
6.0
The service was really reasonable and inviting overall. However, the unavailability of parking caused me some stress. The staff took their time with personal conversations, which was nice, but completing tasks at the front desk could be more efficient.
Location
8.0
The location was lovely, making it easy to explore the city and conveniently close to attractions like Talking Stick Arena and the ballpark. However, the surrounding high rises blocked some sun, which was a bit of a downside.
Dining
7.0
The dining experience had its ups and downs. While the Indian dishes were delicious, the noise from neighboring rooms and the hallway was a bit distracting.
Facilities
6.0
The facilities were decent, with a focus on historical preservation. However, improvements could be made for a more seamless guest experience.
charming atmosphere
parking inconvenience
Andy
United Kingdom,
July
2023
5.4/10
I was really looking forward to a good night's sleep, but the hide-a-bed with a crappy mattress was a letdown. On the bright side, we did get an early departure waiver without any hassle.
Rooms
5.0
I'd think you would have an actual bed and not a hide-a-bed with a crappy mattress.
Service
5.0
The staff could be more responsive and efficient, especially at the front desk.
Location
7.0
The hotel is nicely situated in downtown Phoenix, making it convenient for exploring the city.
Dining
6.0
Dining was average, and the noise from neighboring rooms was somewhat bothersome.
Facilities
5.0
Limited facilities and services compared to the price paid.
Convenient Location
Uncomfortable bed
Michael
United Kingdom,
May
2023
7.2/10
The hotel's location is perfect if you're attending something at Talking Stick Resort Arena, right on the light rail line. Rooms were small and lacked amenities like a mini fridge and microwave, but I found them clean and historical. The service was mixed; while one staff member offered help promptly, another's unavailability caused inconvenience. The central location in downtown Phoenix was very convenient, especially for events. The restaurant had noise issues, but the cheese was good. The facilities were decent, but the noisy hallways were a downside.
Rooms
7.0
Rooms were small and lacked amenities like a mini fridge and microwave, but they were clean and historical.
Service
6.0
One staff member offered help promptly, while another's unavailability caused inconvenience.
Location
9.0
The central location in downtown Phoenix was very convenient, especially for events.
Dining
7.0
The restaurant had noise issues, but the cheese was good.
Facilities
7.0
The facilities were decent, but the noisy hallways were a downside.
Frederick
United Kingdom,
May
2023
6.4/10
The hotel had very small and dated rooms with a low rate booked over a month ago, however, the staff was accommodating when I asked for a room change due to lack of the guaranteed rate causing stress. The location was central and convenient, making it easy to explore the city. The dining experience lacked privacy due to noise from adjacent rooms.
Rooms
6.0
The rooms were very small and dated, but they were clean and comfortable.
Service
7.0
The staff was accommodating when assisting with room changes.
Location
8.0
The central location made it convenient for exploring the city.
Dining
5.0
The dining experience lacked privacy due to noise from adjacent rooms.